Terms and Conditions

The Terms and Conditions was last amended on February 15, 2025.

1. Introduction

These Terms & Conditions (“Terms”) govern your access to and use of our website, platform, and services (“Services”). By accessing, browsing, or using our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must discontinue your use of our Services immediately.

These Terms constitute a legally binding agreement between you and Inntegral. If you are using our Services on behalf of an organization, you agree to these Terms on behalf of that organization and represent that you have the authority to bind it.

 

2. Definitions

  • “Company”, “we”, “us”, or “our” refers to Inntegral, the owner and provider of this platform.

  • “User”, “you”, or “your” refers to the individual, business, or organization using our Services.

  • “Services” refer to our banquet staff scheduling and workforce management platform, including all features, software, data analytics, and support associated with it.

  • “Account” refers to the registered access credentials created by a User to utilize our Services.

  • “Subscription” refers to any paid plan that grants access to specific features of the platform.

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3. Eligibility & Account Registration​

  • To use our Services, you must be at least 18 years old and capable of entering into a legally binding contract.

  • You agree to provide accurate, complete, and up-to-date information during account registration and to keep this information current.

  • You are responsible for maintaining the security of your account credentials. We are not liable for any loss or damage resulting from unauthorized account access.

  • We reserve the right to suspend or terminate any account that provides false or misleading information or violates these Terms.

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4. Use of the Services

  • You agree to use our platform solely for lawful purposes related to banquet staff scheduling and management.

  • You shall not engage in any activity that may harm, disrupt, or interfere with our Services, infrastructure, or other Users.

  • Any attempt to gain unauthorized access to our platform, manipulate data, or exploit system vulnerabilities is strictly prohibited.

  • You may not reverse-engineer, decompile, or attempt to extract source code from our Services.

  • We reserve the right to suspend or terminate your access to the Services if we suspect fraudulent or harmful activity.

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5. Subscription, Payments & Refund Policy

  • Some features of our Services require a paid Subscription, which may be offered in different plans.

  • Pricing details and plan options are available on our Pricing page.

  • Payments must be made in accordance with our billing cycle. Late payments may result in account suspension or limited access to features.

  • Subscriptions automatically renew unless canceled before the next billing cycle.

  • Refunds are only provided in limited circumstances, as outlined in our Refund Policy.

  • We reserve the right to change Subscription fees at any time, but existing Subscribers will be given prior notice before changes take effect.

 

6. Data Privacy & Security

  • We are committed to protecting your personal and business data. Please refer to our Privacy Policy for details on data collection, storage, and usage.

  • While we take stringent measures to secure User data, you acknowledge that no system is completely secure, and you use our Services at your own risk.

  • You agree not to misuse or attempt to access any data that does not belong to you.

  • We do not sell, rent, or share your data with third parties without consent, except as required by law.

 

7. Intellectual Property

  • All content, including trademarks, logos, text, software, and visuals, are the property of Inntegral or its licensors.

  • Users may not copy, modify, distribute, or use any content without prior written consent.

  • Unauthorized use of our intellectual property may result in legal action.

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8. User-Generated Content

  • Users may have the ability to submit reviews, feedback, or other content to our platform.

  • By submitting content, you grant us a non-exclusive, royalty-free license to use, display, and distribute this content.

  • We reserve the right to remove or modify user-generated content that violates our policies or contains harmful or misleading information.

  • Users agree not to post illegal, defamatory, or offensive content.

 

9. Service Availability & Modifications

  • We strive to keep our Services operational at all times but do not guarantee uninterrupted or error-free access.

  • We reserve the right to modify, suspend, or discontinue any part of our platform at any time without notice.

  • Users will be notified of major updates that may affect accessibility or functionality.

 

10. Termination & Suspension

  • We may suspend or terminate your access if you violate these Terms or engage in prohibited activities.

  • You may cancel your Subscription at any time, but refunds are only available as per our Refund Policy.

  • Termination does not exempt you from any outstanding payments or obligations.

 

11. Limitation of Liability

  • We are not liable for any indirect, incidental, special, or consequential damages arising from the use of our Services.

  • We do not assume responsibility for any errors, delays, or system downtime.

  • Our maximum liability for any claim related to our Services shall not exceed the amount you have paid in the last 12 months.

 

12. Indemnification

  • You agree to indemnify and hold harmless Inntegral, its employees, and partners from any claims, damages, or losses resulting from your use of our Services or violation of these Terms.

 

13. Changes to These Terms

  • We reserve the right to update or modify these Terms at any time. Any changes will be effective upon posting to our website.

  • Your continued use of our Services after changes are made constitutes your acceptance of the revised Terms.

 

14. Governing Law & Dispute Resolution

  • These Terms are governed by the laws of the Province of Quebec, Canada, without regard to its conflict of law provisions.

  • Any disputes arising from these Terms shall be resolved through arbitration in the Province of Quebec or in the competent courts of Montreal, Quebec.

  • Users agree to attempt an informal resolution before pursuing legal action.

 

15. Force Majeure

  • We are not liable for failure or delay in performing our obligations due to unforeseen circumstances beyond our reasonable control, including natural disasters, acts of government, war, cyber-attacks, or infrastructure failures.

 

16. Contact Information

​If you have any questions or concerns regarding these Terms & Conditions, please contact us at support@inntegral.com.

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